![]() Wait for the process to complete, and then check if you can download your files again. Simply press the power button and select the restart option. Restarting your device can resolve various issues, including the one preventing you from downloading WhatsApp videos and photos. If you consistently experience signal problems with your mobile data, consult your mobile service provider’s technical support team for assistance.If the problem lies with your home WiFi, consider relocating the router, purchasing a repeater, or creating a mesh network to enhance the signal.Although you might not encounter issues with other applications, a weak signal may hinder downloading large media files like videos. ![]() Insufficient coverage in the mobile data network or WiFi can cause errors when downloading images and videos on WhatsApp. Conducting these tests will help identify any WiFi network or mobile data failures. For instance, try downloading files from Telegram or access WhatsApp with another device if you have previously set it up. Test other services to see if they function correctly.
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